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Order Processor

Contract type:
Full Time
Reference:
ADM1012
Location:
Queenborough, Kent
Base Salary:
Upon Request

Description

Holiday: 20 days Per annum, plus statutory 8 days
Hours: 37.5 hours per week
Location:  Queenborough, Kent

Company Profile:
Olympic Glass has become established as one of the UK’s leading Manufacturers and processors of Safety Glass and Sealed Units and has achieved an Employer of Excellence award.   Formed in 1992 we now have a state of the art factory and produce large quantities of high quality glass products for well known customers such as Anglian and Everest.

With recently installed new machinery and expansions, the company is striving to move forward and is succeeding.  Our aim is to provide all our customers with a top quality product and delivers on time, every time.

Job Objective:
Working as part of a team you will ensure customer orders; enquiries and complaints are dealt with effectively.  The aim is to deliver excellent customer service through good communication, timely reactions to customer enquiries/issues and right first time approach to order input.

Key Responsibilities:

  • Accurately inputting of Customer orders and other data.
  • Vetting/checking orders
  • Dealing with customer queries in a timely manner by various means, including telephone, fax and e-mail.
  • Collating reports and statistics for management.
  • Batching work orders in line with Plan as required.
  • Checking of works orders against customer requirements.
  • Working with software provider to improve systems.
  • All other general duties

 Key Skills:

  • Team player
  • Excellent communication skills
  • Ability to work in a fast paced Manufacturing environment.
  • A positive and friendly outlook and ability to interact and co-operate within the Company requirements.

 Essentials:

  • Microsoft office/outlook
  • Accurate order/data entry using bespoke systems
  • Numerate
  • Has a good understanding of the English language

 Minimum Qualifications:

  • GCSE Passes at C grade or above- to include English and Math.

Please forward your CV to Caroline Botting at caroline.botting@olympicglass.co.uk or to fax number 01795 668777